Terms & Conditions

Wholesale Trade Only

All accounts must have a city or county privilege license and have a state tax certificate to operate as a retailer / reseller of our merchandise.  At Creative Co-Op’s full discretion, other businesses with a state tax certificate, may be approved on a case by case basis. 

All new account registrations are reviewed to ensure that retailers are a good fit with Creative Co-Op and subject to approval according to Creative Co-Op’s discretion. Creative Co-Op reserves the right to refuse any resellers request to sell or display our products at any time.

Retailers cannot offer any Creative Co-Op products on any third-party website, including but not limited to: Amazon, Ebay, Walmart.com. All websites and online marketplace stores will be checked by Creative Co-Op.  Creative Co-Op reserves the right to refuse any resellers request to sell or display our products at any time.  Retailers engaging in unapproved use of third-party websites are in violation of this policy and are subject to their account being terminated or suspended.

Terms of Sale

Payments can be made via Mastercard, Visa, Discover, and American Express; Advance Payment; Net 30 with approved credit –1.5% per month late charge subject to applicable state laws. We do not accept C.O.D. shipments. Orders may be subject to cancellation if credit application or payment information cannot be obtained by CCOI after several contacts, up to the time of planned ship date. Order cancellations at the request of the customer must be submitted in written format via fax or email.

Please Note: A 4.75% Ocean Freight Surcharge will be applied to all Seasonal orders in 2021. Learn More >


All prices and minimums subject to change without notice. All items ordered under the minimum unit or not in appropriate multiples will be adjusted to the next multiple. Minimum truck order: $500. Minimum opening order: $500. Minimum reorder: $150.

Questions or Inquiries

Please contact our Customer Service Department by phone at 866-323-2264 or at [email protected]. Office hours are Monday through Friday, 8am to 5pm, CST.