Terms & Conditions

Wholesale Trade Only

All accounts must have a city or county privilege license and have a state tax certificate to operate as a retailer, wholesaler, or manufacturer. Merchandise purchased must be for use in manufacturing or resale.

Terms of Sale

Payments can be made via Mastercard, Visa, Discover, and American Express; Advance Payment; Net 30 with approved credit –1.5% per month late charge subject to applicable state laws. We do not accept C.O.D. shipments. Orders may be subject to cancellation if credit application or payment information cannot be obtained by CCOI after several contacts, up to the time of planned ship date. Order cancellations at the request of the customer must be submitted in written format via fax or email.

Minimums

All prices and minimums subject to change without notice. All items ordered under the minimum unit or not in appropriate multiples will be adjusted to the next multiple. Minimum truck order: $500. Minimum opening order: $500. Minimum reorder: $150.

Questions or Inquiries

Please contact our Customer Service Department by phone at 866-323-2264 or at customerservice@creativecoop.com. Office hours are Monday through Friday, 8am to 5pm, CST.